Zendesk Bechmark – Behavioral Cues of Customer Satisfaction, 2014
Baseover 25,000 customers
GeographyUSA, Europe, APAC, MEA, LatAm, Other,
The Zendesk Benchmark combines support data from over 25,000 participating Zendesk customers. This data is a global, up-to-date source of customer support knowledge. And Benchmark reports are built into your Zendesk, so quantitative insight is always close at hand.
The Behavioral Cues of Customer Satisfaction White paper provides insights into Customer Satisfaction, for example by:
- Politeness of customers
- Email provider
- ...and more